AI

Gartner’s Top 10 Strategic Technology Trends of 2023

Gartner’s Top 10 Strategic Technology Trends of 2023

Every year, Gartner selects top strategic technology trends for the coming year, based on the prediction that these trends will make a significant impact. Each one brings both opportunities and risks to an enterprise’s strategic direction, and can therefore support the development of applicable roadmaps to achieve business continuity and long-term goals. In its latest report,…


Amazon Polly; AWS Polly; Text to speech software; speech to text; Speech-enabled

Giving Devices a Voice with Amazon Polly

According to Research and Markets , the global text to speech market software is projected to more than double by 2027, with a CAGR growth of 15.3% *Image source: Research and Markets This growth is largely being driven by the increased demand for the text to speech (TTS) feature to make the internet more accessible to everyone, especially those with…


Amazon-Connect

Amazon Connect Reimagine Your Contact Center

Leveraging the Amazon Call Center success story into businesses everywhere For contact centers of all sizes, the customer experience is everything. With many businesses using a combination of third-party agents, contract workers, and on-site staff across global locations, processes can get complicated, expensive and siloed. And with increasing numbers of at-home staff since…


Workflow-Automation-Blog

Workflow Automation: Breaking Boundaries Between Humans and Machines

A world without workflow automation to carry out pre-programmed instructions, or artificial intelligence (AI) designed to simulate human thinking, is almost impossible to imagine. They transcend so many aspects of our daily personal activities, that we readily embrace new technology that can make our lives a little easier. And with machine learning, workflow software gets…


Cloud-Migration

8 Cloud Migration Drivers You Can’t Ignore

When it comes to cloud migration, the ability to move and achieve business value fast is a critical differentiator. Organizations begin to lose momentum, and executive buy-in declines if progress falters. If results are realized too slowly or are not properly quantified from the outset, the business case for migration weakens. Managing expectations and effective communication…


Logistics

Logistics Automation in the Driving Seat

Logistics Automation in the Driving Seat The importance of artificial intelligence for data-driven logistics management If there’s one industry governed and overrun by data, it’s logistics! The transportation and distribution of goods have so many data points along the entire route, that supply chain management is practically drowning in data, with much of it still processed…


non emergency medical transportation

Transportation and Health: Joining the Dots

Transportation and Health: Joining the Dots Research has shown that social and economic factors, which includes access to transportation, accounts for around 40% of our health and well-being (Measures & Data Sources). The reason transportation plays such a pivotal role in improving health and well-being is because of the barrier it represents to accessing healthcare…


A Data-Driven Future: What’s coming for us?

A Data-Driven Future: What’s coming for us? In Part 2 of this 2-part blog series, we examine the technologies that are driving the changes in the world of data analytics and what the future holds.  Technologies Empowering Data Analytics Today In our previous blog (Healthcare Analytics Matters: A Unique Data Analytics Approach) we discussed the importance of data analytics,…


Healthcare data security

AI for Healthcare and Life Sciences: What’s trending?

AI for Healthcare and Life Sciences: What’s trending? AI, as we all know, is already at work, increasing convenience and efficiency, reducing cost and errors, and generally making life easier for multiple industries. One of the world’s highest-growth industries, the AI sector was valued at about $600 million in 2014 and is projected to reach $150 billion by 2026, as…


Telemedicine

Telemedicine Re-imagined: Hype to Reality

Telemedicine Re-imagined: Hype to Reality Prior to the COVID-19 pandemic, Telemedicine gathered a smaller place in the entire continuum of care. There were certain myths related to the adoption of telehealth and receiving high-quality care virtually. Mostly revolving around patients prioritizing relationships over transactional care, feeling that virtual systems are not at…