Reliable, consistent connections to care.

RelayRIDE

About the App

RelayRIDE is an application built to seamlessly manage sedan transportation for workers’ compensation claims. It makes it easy for One Call to schedule, manage and review transportation for insurance companies’ injured workers. As a multi-platform application, RelayRIDE has injured worker & administrative apps developed for iOS and Android and Web platforms. RelayRIDE is poised to change the industry because it’s easy to use and provides transparency where there previously was none.

About OneCall

One Call was founded in 1993 in Jacksonville, Florida and provides specialized cost containment services to the workers’ compensation industry in the United States. Manual processes, lack of pricing transparency and validation in the transportation business led to the inception of the RelayRIDE application. RelayRIDE is working on the philosophy of having patients access the system on the move by providing iOS and Android apps and having admins on SPA in a browser while getting real-time notifications of the action items on their end.

RelayRIDE is working on the philosophy of having patients access the system on the move by providing iOS and Android apps, and having admins on SPA in browser while getting real-time notifications of the action items on their end.

The Techonology

RelayRIDE is a multi-tenant application which is built on top of open source technologies, Backend – ExpressJS; Database – PostgreSQL; Frontend – AngularJS; Real-time communication – PubNub; Telephony – Twilio and Bandwidth.com The app provides reliable and affordable transportation for workers’ compensation by integrating with Uber and Lyft (APIs). iOS and Android native apps are provided on the patient side of the system for real-time updates and transportation tracking as well booking appointments on the go. PubNub is being used for Real-Time updates to patients and organization admins. Relay is HIPAA compliant and deployed on AWS dedicated servers.

The Impact

An intuitive application with a user-friendly interface for One Call, its clients, and injured workers alike. It provides the ability to track transportation details from scheduling to completion, real-time intervention to prevent missed appointments, and transparency that is unmatched – making One Call the most cutting edge in the industry.

87865+

Patients Helped

382886+

Rides Completed

251806+

Appointments

Client
 OneCall Care Management

OneCall Care Management

“Our project RelayRIDE needed the ingenuity and expertise to navigate uncharted land when it came to integrating with Uber and Lyft. SourceFuse built us a new standalone product and seamlessly integrated it with our existing systems.”

Joe McCullough, One Call