India Openings with
SourceFuse

Job Information:

Work Experience: 4-5 years
Industry: IT Services
Job Type: FULL TIME
Location: Noida/Mohali/Bangalore

Key Responsibilities:

• Azure Serviced: Expertise in designing, deploying, and managing scalable cloud infrastructure using Azure. Expertise in Azure services like VNet, Azure database for PostgreSQL, CDN, Managed cache for Redis, ACR, AKS, Azure VMs, Azure AI Search, WAF, Azure Monitor, Load Balancers, Email Services.
• ArgOCD: Understanding of Gitops principles and hands-on experience using ArgoCD for continuous deployment in Kubernetes env. Expertise on App CRDs, sync strategies, auto-prune/self-heal, Managing Gitops workflows, Helm Integration. (good to have)
• Terraform: Proficiency in Infrastructure as Code (Terraform) to automate resource provisioning and management. Aware about concepts like Modules, remote state management, workspaces, Azure Provider specifics, lifecycle management.
• CI/CD Pipelines: Experience in building and managing CI/CD pipelines for automated build, test, and deployment workflows using Azure DevOps or similar tools. Must be aware about Multi-stage YAML pipelines, integration with container registry and Kubernetes.
• Azure AI Search: Experience in configuring and integrating Azure Cognitive Search to power intelligent search capabilities within applications. (Good to have)
• Observability & Monitoring: Working knowledge of monitoring, logging, and alerting tools such as Azure Monitor, Log Analytics, Prometheus, Grafana, or similar to ensure system reliability, performance, and incident response. (good to have)
• Skills Required: Azure, AKS, Azure DevOps, Terraform, Helm, Azure Al Search, Azure PostgreSQL, Azure Redis, ArgoCD, Kubernetes (Must have), Prometheus, Grafana.

Job Information:

Work Experience: 2-3 years
Industry: IT Services
Job Type: FULL TIME
Location: Bangalore, India

Role Overview:

Looking for a talented and passionate Java Backend Developer to join our growing engineering team. You will play a key role in designing, developing, and maintaining the core backend services that power our platform. You will work on challenging problems, collaborate with a team of skilled engineers, and contribute to building a scalable and reliable system.

Responsibilities:

• Design, develop, and maintain high-performance, scalable, and reliable Java-based backend services and APIs.
• Write clean, well-documented, and testable code.
• Participate in code reviews to ensure code quality and share knowledge.
• Collaborate with front-end developers, product managers, and other stakeholders to define and implement new features.
• Troubleshoot and debug production issues.
• Optimize application performance and scalability.
• Contribute to the design and architecture of our backend systems.
• Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.
• Stay up-to-date with the latest Java technologies and trends.
• Implement and maintain automated testing (unit, integration, and end-to-end).
• Work with databases (SQL or NoSQL) to design and implement data models. Preferable My-SQL DB.
• Deploy and monitor applications in Kubernetes managed cluster.
• Implement security best practices.

Qualifications:

Bachelor’s degree in Computer Science or a related field (or equivalent experience).

Required:

• 2-3 years of experience in Java backend development.
• Strong understanding of object-oriented programming principles and design patterns.
• Experience with Java frameworks such as Spring and Spring Boot.
• Experience with RESTful API design and development.
• Experience with relational databases (e.g., MySQL, PostgreSQL) or NoSQL databases (e.g., MongoDB, Cassandra).
• Experience with version control systems (e.g., Git).
• Experience with unit testing and integration testing.
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration skills.
• Experience with containerization technologies such as Docker and Kubernetes.
• Experience with message queues such as Kafka or RabbitMQ.
• Experience with microservices architecture.
• Experience with CI/CD pipelines.
• Experience with performance tuning and optimization.
• Experience with Agile development methodologies.
• Contributions to open-source projects.
• Familiarity with security best practices for web applications.
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).

Job Information:

Work Experience: 3+ years
Industry: IT Services
Job Type: FULL TIME
Location: Gurgaon, India

Key Responsibilities:

• Ability to drive the major incident to resolution as Incident commander and involve in the post-mortem process.
• Identify gaps within the current monitoring infrastructure and create/enhance tools to address them.
• Perform event root cause analysis using logs, tools, and available documentation.
• Contribute to documentation to improve resolution time.
• Assess the impact of the potential client or platform-wide incidents and escalate to the appropriate teams.
• Timely escalation of problems that could be potential risks.
• Experience with logging/monitoring tools (Kibana, Grafana, Prometheus, or any other standard monitoring tool).
• Working understanding of web infrastructure (Load balancers, application servers).
• Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience).
• 3+ Years of experience as Devops Engineer.
• Terraform and CI/CD configuration, pipelines, and jobs.
• Must have strong knowledge of Terraform.
• Must have experience in Python.
• Kubernetes understanding, CLI, service re-provisioning.
• Must have experience creating Helm charts and performing common k8s maintenance tasks.
• Minimum 3 years of experience working with containerized applications.
• Should have hands on experience with AWS Services.
• Solid understanding of system performance and monitoring.
• Demanding high availability of service and quality of support service to the customer.
• Operating system (Linux) configuration, package management, startup, and troubleshooting.
• Good communication skills with an ability to relay incident details expeditiously, concisely, and accurately.
• Strong knowledge of infrastructure and application development toward operational support.
• Highly motivated individual, self-starter, and a quick learner.
• Extensive knowledge of Incident/Change/Problem Management.
• Ability to write simple to moderately complex scripts and programs for automation, tools, frameworks, dashboards, alarms. (Python, TypeScript, Bash).

Job Information:

Work Experience: 3-6 years
Industry: IT Services
Job Type: FULL TIME
Location: Remote
Working Hours: 4:00 PM to 12:00 AM (IST)

Key Responsibilities:

• This is an individual contributor role and the candidate needs to depict deep technical skills for developing Cloud-based web applications on Microsoft technologies.
• Ability to convert requirements into tasks and execute them. Troubleshoot and resolve application issues and identify deficiencies. Participate within the “Scrum” process.
• Elicit requirements from end-users and stakeholders as needed. Work with the QA to construct system and integration test plans.
• Understand and apply the principles of software engineering and display software craftsmanship.

Skill & Abilities:

• 3-6 years of hands-on experience with software applications development.
• Proficient in C#, ASP.NET Core, MVC, RESTful WebAPI, Typescript, LINQ, SQL Server & Postgres.
• [Good to have] Hands on experience with Webforms based projects / ASP.NET Framework 4.x.
• [Good to have] Knowledge of integrating with Third-Party services.
• Strong knowledge Of OOP principles, design patterns.
• Familiar with JavaScript and jQuery.
• Hands on experience with one of the frontend frameworks like React / Angular / Vue.
• [Good to have] Understanding of Angular or React.
• Familiar with Agile ceremonies.
• Understand and adhere to general coding guidelines.
• Develop self documenting code.
• [Good to have] Server and hosting knowledge.
• Skill to write dev unit test cases.
• Understanding of CI/CD process.
• [Good to have] Must have worked on multi tenancy.
• Cloud knowledge around serverless applications.
• [Good to have] Hands on experience with AWS, Azure.
• Engineering Graduate/Postgraduate in Computer Science.

Job Information:

Work Experience: 5+ years
Industry: IT Services
Job Type: FULL TIME
Location: Remote, India

Key Responsibilities:

Strategic Navigator: Chart the Course of Product Innovation

• Pioneer solutions by crafting razor-sharp user stories and requirements that align with our overall PARIS product vision, ensuring every feature solves real problems for our of vessels and seafarers.
• Decode stakeholder needs —transform vague requests into crystal-clear requirements using critical thinking, separating “wants” from mission-critical objectives and needs.
• Shape the future : Partner with Product Managers to evolve the product roadmap, balancing ambition with feasibility while challenging assumptions to future-proof our PARIS ecosystem.
• Anticipate storms before they hit : Proactively identify risks, gaps, and opportunities to steer projects clear of icebergs and toward seamless execution.

Collaborative Architect: Build Bridges Between Vision and Reality

• Orchestrate cross-functional crews : Lead dynamic partnerships with tech, operations, and external stakeholders to map needs, negotiate priorities, and align solutions with strategic North Star.
• Champion change : Design and steer rollout strategies for new products, ensuring smooth adoption through training, communication, and stakeholder engagement—because innovation only matters if it’s embraced.
• Engineer efficiency : Spot bottlenecks in workflows and processes, then implement upgrades that keep our product development engine running like a well-oiled ship’s engine room.

Agile Problem-Solver: Turn Data into Decisive Action

• Master the art of triage : Juggle multiple high-stakes projects with finesse, prioritising tasks like a captain navigating through shifting tides—always keeping the end goal in sight.
• Unlock insights : Dive into user feedback and UX analytics to dissect what’s working, what’s not, and why , turning raw data into actionable strategies that elevate product performance.
• Mentor the next wave : Guide other Business Analysts with your expertise, fostering a culture of excellence where clear thinking, rapid iteration, and collaboration are the compass for success.

Experience & Qualifications:

• 5+ years of experience working in a Business Analysis role in developing repeatable, scalable IT products.
• Effective and confident communication in written and spoken English – getting messages across clearly and concisely.
• Strong mindset on understanding the use of data to help drive prioritisation – demonstrated through the use of either: 

• Advanced Excel skills, or.
• Use of database skills such as SQL and ElasticSearch or Google Analytics for UX analytics.

• Led change management initiatives across a large department / company to land new capability smoothly and effectively.
• Demonstration of influencing senior stakeholders (Director level including C-Level).
• Evidence of mentoring other Business Analysts to help them grow and reach their potential Experience of independent working – ability to drive an initiative forward with limited guidance.

Desirable:

• Qualification in process mapping (such as Lean Six Sigma).
• Maritime / Shipping industry experience would be a huge plus – or similar industries such as Aviation.
• Proficient problem-solving skills including ability to resolve complex problems using data or tools like Google Analytics.

Competencies:

• Analysis and Problem Solving (Level 3): Uses a systematic approach to root cause analysis on complex problems to identify underlying trends and put forward well-thought-out solutions to address the causes and reduce risk.
• Listening and Communicating (Level 3): Is effective in communicating his vision with a wider audience. A good communicator knows when to use which channel, and which tone of voice in order to drive maximum impact. 
• Collaboration, Inclusion & Teamwork (Level 2): A good team player that is personable, friendly, polite and takes the time to know people. Helps new colleagues and visitors feel welcome. Mentors and encourages junior members. 
• Customer Focus (Level 3): Proactive in maintaining relationships and managing customer expectations effectively. Takes a partnership approach to solve problems and improve service standards using data to define continuous improvement. 
• Planning & Organising (Level 2): Uses the supplied tools for structured planning for optimal time use. Balances competing priorities. Promptly updates people when plans change and keep updated on progress. Adjusts own plans based on FML strategies and plans. 
• Initiative (Level 3): Always looks for opportunities to improve efficiency and effectiveness in their own and other peoples work backed by clear rationale and benefits to the business. Role models desired change behaviour and uses external best practice as reference. 
• Accountability (Level 2): Responsible for delivering own work without unnecessary supervision. Always demonstrates integrity and ethical behaviour being a role model for others. Invites constructive feedback adjusting actions accordingly. Thinks through mistakes made and finds ways to prevent reoccurrence. 
• Resilience and managing wellbeing (Level 1): Is willing to take on additional unplanned urgent tasks when required without sacrificing performance standards. Knows how to priories and break down tasks, and when to escalate to his managed to manage pressure.
• Adaptability (Level 2): Seeks to understand the rationale for changes looking for different perspectives to facilitate and positively contribute to the initiatives within the team and themselves.

Job Information:

Work Experience: 10+ years
Industry: IT Services
Job Type: FULL TIME
Location: Chennai, India

Role Overview:

We are looking for a highly skilled AI/ML Data Scientist to develop and deploy advanced machine learning models, optimize AI-driven solutions, and enhance data-driven decision-making. The ideal candidate should have a strong background in data science, machine learning, deep learning, and statistical analysis, along with experience in cloud computing, big data platforms, and MLOps workflows.

Key Responsibilities:

• Develop and Implement AI/ML Models for predictive analytics, automation, and intelligent decision-making.
• Analyze Large Datasets using statistical and machine learning techniques to extract valuable insights.
• Optimize and Scale ML Pipelines for real-time and batch processing in production environments.
• Deploy AI Models on Cloud Platforms such as AWS, GCP, or Azure using MLOps practices.
• Collaborate with Data Engineers to ensure seamless integration of AI/ML models into enterprise data platforms.
• Design and Optimize Feature Engineering techniques to enhance model performance.
• Implement Explainable AI (XAI) Practices to ensure model transparency and fairness.
• Ensure Data Quality and Integrity through rigorous data validation and preprocessing steps.
• Utilize Open-Source ML Libraries and Frameworks, including TensorFlow, PyTorch, Scikit-learn, and XGBoost.
• Develop and Maintain AI/ML Pipelines using tools such as Apache Airflow, MLflow, and Kubeflow.
• Research and Innovate new AI/ML methodologies to improve business processes and automation.
• Monitor Model Performance and Drift, ensuring continuous optimization and re-training.
• Support Data Science Initiatives by mentoring junior data scientists and collaborating with cross-functional teams.

Required Skills & Qualifications:

• 10+ years of experience in data science, machine learning, and AI model development.
• Strong Expertise in Machine Learning Algorithms, including supervised, unsupervised, and reinforcement learning.
• Proficiency in Programming Languages such as Python, SQL.
• Hands-on Experience with ML Frameworks, Open Source libraries such as TensorFlow, PyTorch, Scikit-learn, and XGBoost.
• Experience with Cloud AI Services, such as AWS SageMaker, and platforms such as Data bricks, Snowflakes.
• Deep Knowledge of MLOps Practices, including CI/CD for ML, model versioning, and monitoring.
• Strong Understanding of Data Technologies, including Spark and distributed computing.
• Experience in Natural Language Processing (NLP), CNN , and Deep Learning Techniques.
• Familiarity with AI Ethics, Bias Mitigation, and Explainable AI (XAI).
• Knowledge of Databases and SQL for data retrieval and preprocessing.
• Strong Analytical and Problem-Solving Skills to derive insights and optimize AI/ML solutions.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Data Science, AI, Machine Learning, or a related field.
• Experience with Generative AI, LLMs (Large Language Models), and Transformer Architectures.
• Familiarity with Kubernetes, Docker, and containerized ML deployments.
• Exposure to Graph Neural Networks, Time Series Forecasting, and Edge AI.
• Certification in AWS, Google, or Azure AI/ML platforms.

Job Information:

Work Experience: 8+ years
Industry: IT Services
Job Type: FULL TIME
Location: Chennai, India

Role Overview:

We are looking for an experienced Data Engineer to design, develop, and optimize data pipelines, ETL processes, and data integration solutions. The ideal candidate should have expertise in AWS cloud services, data engineering best practices, open-source tools, and data schema design. The role requires hands-on experience with large-scale data processing, real-time data streaming, and cloud-based data architectures.

Key Responsibilities:

• Develop and Maintain Data Pipelines to process structured and unstructured data efficiently.
• Implement ETL/ELT Workflows for batch and real-time data processing.
• Optimize Data Processing Workflows using distributed computing frameworks.
• Ensure Data Integrity and Quality through data validation, cleaning, and transformation techniques.
• Work with AWS Cloud Services, including S3, Redshift, Glue, Lambda, DynamoDB, and Kinesis.
• Leverage Open-Source Tools like Apache Spark, Airflow, Kafka, and Flink for data processing.
• Manage and Optimize Database Performance for both SQL and NoSQL environments.
• Collaborate with Data Scientists and Analysts to enable AI/ML model deployment and data accessibility.
• Support Data Migration Initiatives from on-premise to cloud-based data platforms.
• Ensure Compliance and Security Standards in handling sensitive and regulated data.
• Develop Data Models and Schemas for efficient storage and retrieval.

Required Skills & Qualifications:

• 8+ years of experience in data engineering, data architecture, and cloud computing.
• Strong knowledge of AWS Services such as Glue, Redshift, Athena, Lambda, and S3.
• Expertise in ETL Tools, including Talend, Apache NiFi, Informatica, dbt, and AWS Glue.
• Proficiency in Open-Source Tools such as Apache Spark, Hadoop, Airflow, Kafka, and Flink.
• Strong Programming Skills in Python, SQL, and Scala.
• Experience in Data Schema Design, normalization, and performance optimization.
• Knowledge of Real-time Data Streaming using Kafka, Kinesis, or Apache Flink.
• Experience in Data Warehouse and Data Lake Solutions.
• Hands-on experience with DevOps and CI/CD Pipelines for data engineering workflows.
• Understanding of AI and Machine Learning Data Pipelines.
• Strong analytical and problem-solving skills.

Preferred Qualifications:

• AWS Certified Data Analytics – Specialty or AWS Solutions Architect certification.
• Experience with Kubernetes, Docker, and serverless data processing.
• Exposure to MLOps and data engineering practices for AI/ML solutions.
• Experience with distributed computing and big data frameworks.

Job Information:

Work Experience: 15+ years
Industry: IT Services
Job Type: FULL TIME
Location: Chennai, India

Role Overview:

We are seeking a highly experienced Data Platform Architect to design and build scalable, high-performance data platforms. The ideal candidate should have a strong background in AWS and other Public cloud services, data engineering, AI platform development, data integrity, and schema design. The role demands expertise in ETL techniques, open-source tools, data migration, and enterprise data architecture.

Key Responsibilities:

• Architect and Design scalable and secure data platforms, ensuring high availability and performance.
• Develop and Optimize data pipelines and ETL processes using modern frameworks and methodologies.
• Implement AI & ML Platforms, ensuring seamless integration with enterprise data ecosystems.
• Ensure Data Integrity & Governance by enforcing best practices for security, compliance, and quality.
• Oversee Data Migration strategies and execution from legacy to modern cloud-based architectures.
• Leverage AWS Services, including but not limited to S3, Redshift, Glue, EMR, Athena, Lambda, DynamoDB, and Kinesis.
• Lead Open Source Adoption, integrating tools like Apache Spark, Airflow, Kafka, and Flink for data processing.
• Collaborate with Cross-Functional Teams including Data Engineers, Data Scientists, and DevOps to streamline data workflows.
• Monitor Performance & Scalability, proactively addressing bottlenecks in data processing and analytics.
• Establish Best Practices for data modeling, schema design, and data architecture across various domains.
• Mentor and Guide engineering teams to enhance data capabilities within the organization.

Required Skills & Qualifications:

• 15+ years of experience in data engineering, data architecture, and cloud-based platforms.
• Expertise in AWS Cloud Services and hands-on experience with data storage, compute, and analytics tools.
• Strong ETL and Data Processing Knowledge, including batch and real-time data streaming.

Tools: Apache NiFi, Talend, Informatica PowerCenter, AWS Glue, Microsoft SSIS, Matillion, Fivetran, Stitch, dbt (data build tool)

• Proficiency in Open-Source Tools like Apache Spark, Hadoop, Airflow, Kafka, Flink, and Presto.
• Deep Understanding of AI & ML Workflows and their integration with data platforms.
• Proven Experience in Data Migration Strategies from on-premises to cloud.
• Expertise in Data Schema Design, Modeling, and Optimization for relational and NoSQL databases.
• Solid Programming Skills in Python, SQL, and Spark.
• Strong Problem-Solving Abilities with an analytical and strategic mindset.
• Excellent Leadership and Communication Skills, capable of working with technical and business stakeholders.

Preferred Qualifications:

• AWS Certified Solutions Architect or AWS Certified Data Analytics Certification.
• Experience working in AI-driven data platforms or MLOps environments.
• Familiarity with Kubernetes, Docker, and CI/CD pipelines for data workflows.

Why Join Us?

• Work with cutting-edge technologies in data and AI.
• Influence key architectural decisions and drive innovation.
• Competitive compensation and benefits package.
• A collaborative and high-performing team environment.

If you are passionate about data platforms and have a strong technical foundation, we invite you to apply and be part of our growing team!

Job Information:

Work Experience: 4+ years
Industry: IT Services
Job Type: FULL TIME
Location: Remote, India

Role Overview:

We are seeking a database migration specialist to join our team of database experts. The ideal candidate will have expertise in database and cloud technologies, solid knowledge of database migration and good understanding of rewriting stored procedures and database code objects. A strong background in database management, development, migration poc’s and best practices.

Key Responsibilities:

• Analyse, plan and execute database migration projects (heterogeneous and homogeneous).
• Develop scripts and tools for migrating data between different databases ensuring data integrity and security.
• Collaborate with cross-functional teams including developers, system administrators, and project managers to ensure successful migrations.
• Perform testing and validation of migrated data and schema to guarantee accuracy and reliability.
• Create documentation including migration plans, technical specifications, and operational procedures.
• Provide technical support and troubleshooting expertise during and after migrations.
• Stay current with industry trends and emerging technologies related to database management and migration.

Required Skills and Qualifications:

• Proven experience as a Database Administrator (DBA), Database Developer, or similar role with a focus on database code conversion and migration.
• Expertise in SQL and creating stored procedures and triggers in different databases and experience working with any RDBMS systems as Oracle, MySQL, SQL Server, PostgreSQL, etc.
• Proficiency in scripting languages such as Python, Perl, Shell scripting, etc., for automation and data manipulation tasks.
• Experience with cloud technologies and their respective services.
• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.
• Excellent collaboration skills with a proven ability to work effectively in a team environment.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong leadership and communication skills.
• Ability to work collaboratively across teams and stakeholders.
• Strong attention to detail and ability to handle complex data code conversion.

Additional Skills:

• Experience with ETL (Extract, Transform, Load) processes and tools.
• Familiarity with DevOps practices and tools for continuous integration and deployment (CI/CD).
• Knowledge of data security and compliance standards (GDPR, HIPAA, PCI-DSS).

Job Information:

Work Experience: 5+ years
Industry: IT Services
Job Type: FULL TIME
Location: Mohali/Noida/Bengaluru , India

Job Summary:

We are seeking an experienced Machine Learning to join our AI-driven project. The ideal candidate will have a strong background in prompt engineering techniques such as Tree of Thought (ToT) and Chain of Thought (CoT), along with hands-on expertise in fine-tuning foundational models using AWS services like Amazon SageMaker and AWS Bedrock. The role requires a deep understanding of AI/ML workflows and the ability to implement advanced prompt optimization methods to enhance model performance.

Key Responsibilities:

• Design and implement advanced prompt engineering strategies, including ToT, CoT, and other optimization methods.
• Fine-tune pre-trained foundational models using AWS services such as Amazon SageMaker and AWS Bedrock.
• Develop and optimize ML workflows for efficient training, inference, and deployment.
• Leverage JumpCloud for identity and security management within the ML environment.
• Collaborate with data scientists, engineers, and business stakeholders to integrate AI-driven solutions.
• Monitor model performance and continuously refine prompts and training methodologies for better accuracy.
• Stay updated with the latest research and trends in prompt engineering and ML fine-tuning.

Required Qualifications:

• 5+ years of experience in machine learning, AI, or NLP.
• Proficiency in prompt engineering with a focus on Tree of Thought (ToT) and Chain of Thought (CoT).
• Hands-on experience in fine-tuning and deploying models using Amazon SageMaker and AWS Bedrock.
• Strong programming skills in Python, TensorFlow, PyTorch, or similar ML frameworks.
• Experience working with AWS cloud services for model training and deployment.
• Familiarity with JumpCloud and cloud-based identity/security management.
• Strong analytical and problem-solving skills with an ability to work in cross-functional teams.

Preferred Qualifications:

• Experience in large-scale AI model training and optimization.
• Knowledge of LLM architectures and optimization techniques.
• Experience in data engineering and feature engineering for ML models.
• Familiarity with MLOps best practices.

Job Information:

Work Experience: 4+ years
Industry: IT Services
Job Type: FULL TIME
Location: Noida, India

Position Summary:

SourceFuse is currently seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed services & application/product support for IoT projects.

Duties & Responsibilities:

• Investigate the issue and Provide Resolution (where is the issue – device/connectivity/platform/application layer).
• Application & Platform Performance Monitoring.
• Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools.
• Recreate and verify complex performance and environmental issues with full access to the production environment.
• To identify, troubleshoot and solve incidents within SLA timelines.
  • Log Analysis of the issues reported.
  • Update tickets recent status and progress on ticketing tool.
  • Raise a bug for issue in application functionality where a code fix might be needed.
  • Triaging of
    • Mobile App issues on both Play Store & App Store.
    • Web App issues.
    • Platform(AWS) issues.
• Proposing solution to recurring incidents.
• Proposing some new enhancements in existing solution.
• Service Mgmt. Reporting
  • Status Tracking & Reporting
• Continuous Service Improvement
  • Process Management & Improvement
• Managing the Production AWS platform & applications deployed along with the E2E monitoring of systems and data flow.

• Incident Management
• Problem Management
• Change Management
• Risk Management
• Knowledge Management

Qualifications & Experience:

• Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline.
• 4+ years of experience in L2 of managed services / application(mobile or web) support.
• 1+ years of experience in the Smart/Connected Products & IoT workflow.
• Hands on experience in
  • Mobile OR Web App issues troubleshooting.
  • AWS platform or certified in AWS(Solution Architect/SysOps).
• Server-less/headless architecture.
• Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT.
• Linux
• NoSQL Database(Dynamo DB preferred).
• Trouble ticketing tools(Jira Software & Jira Service Desk preferred).
• Ability to differentiate between application & platform issues and proven track record of taking them to closure.

Preferred:

• Hands on experience on New Relic and AWS Cloudwatch tools.
• Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage.
• ITIL certification.
• Experience in AWS Cloud IoT Core platform.
• L3 Support experience in addition to L2.

Skills and Abilities Required:

• Willingness to work in a 24X7 shifts environment.
• Flexible to take short term travels on a short notice to facilitate the field trails & soft launch of products.
• Excellent troubleshooting & analytical skills.
• Highly customer-focused and always eager to find a way to enhance customer experience.
• Able to pinpoint business needs and deliver innovative solutions.
• Can-do positive attitude, always looking to accelerate development.
• Self-driven & committed to high standards of performance and demonstrate personal ownership for getting the job done.
• Innovative and entrepreneurial attitude; stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand and utilize new technologies.
• Excellent verbal & written communication skills.

Job Information:

Work Experience: 7+ years
Industry: IT Services
Job Type: FULL TIME
Location: Indore, India

Role Overview:

We are seeking a highly skilled and experienced L2 RCS operation Engineer to join our team. The ideal candidate will possess excellent technical knowledge and proficiency in RCS, IMS, and messaging. Fluency in English is essential for effective communication with our partners and internal teams. Japanese language is a plus.

Principal Responsibilities:

• Responsible for the day-to-day operation and support all RCS nodes in the network.
• Manage operational tasks with Incident, Ticket and Change Management process.
• Provide Level 2 support for Mavenir RCS/Messaging products, troubleshooting and resolving technical issues related to Diameter, VOLTE, SIP, and other associated protocols.
• Manage and resolve complex customer issues escalated from the Monitoring support team or L1.
• Monitor and troubleshoot voice and messaging related incidents to identify the root cause and ensure swift and effective resolution.
• Perform regular technical analysis/audit to ensure the optimization and quality of the services.
• Collaborate with internal teams, partners, and vendors to resolve escalated technical issues and implement corrective actions.
• Conduct testing (QA/Productions) and verification of any implemented changes in configurations to ensure they meet regulatory and service requirements.
• Generate reports, analyze service/operational KPIs, and contribute to the improvement of processes and procedures.
• Document and maintain detailed records of all support activities, including resolutions, troubleshooting steps, internal/external interaction, incident report and lesson learned.
• Handle communications with other domains.
• Build knowledge and manage daily operation activities to high efficiency.
• Collaborate with our Partners and internal stakeholders to identify issue and fixes incidents within the agreed service SLA.
• Be part of an on-call shift rotation pool.
• Availability to work occasionally during out of business hours, nights and weekends to provide support for urgent issues or scheduled maintenance.

Required Knowledge and Experience:

• Bachelor’s degree in Telecommunications, Engineering, or a related field.
• 7+ years of experience in mobile core network operations / Planning.
• Deep understanding of mobile network related protocols and technologies such as SS7, Diameter, GTP, MAP, SIP, RTCP, RTP and IP-based protocols and HTTP/HTTS, h.248.
• Strong technical knowledge on VoIP, LTE, VoLTE/IMS, including core network elements, architecture, and call flows.
• Mavenir Cloud products experience and knowledge.
• RCS on Mavenir products experience is highly appreciated.
• Experience in at least 3 Mavenir products from the below list: WRG, UCC, RMS/ RCS Messaging, TAS/ RCS_VOICE, IMC/RCS_CORE, WSG, SDC, PRX, MSTORE, DSN, MTCIL(Mavenir Telecom Cloud Integration Layer), PCS, Analytic, XMS, MCU, MSRB, Cassandra DB, CRDL DB, Scylla DB.
• Experience with monitoring tools, troubleshooting techniques, and performance analysis.
• Proficient in using industry-standard tools for analyzing KPIs and metrics, trace reading and troubleshooting.
• Method of Procedure(MOP) preparation, validation, and execution experience.
• Excellent analytical and problem-solving skills with a focus on delivering high quality results.
• Strong communication and interpersonal skills to collaborate effectively with internal and external stakeholders.
• Ability to work under pressure and prioritize tasks in a fast-paced and dynamic environment.
• Automation, scripting or programming experience.
• Working experience on OpenStack or Kubernetes.
• Certifications or Trainings CCNA, CKA, OpenStack COA is advantageous.

Job Information:

Work Experience: 8+ years
Industry: IT Services
Job Type: FULL TIME
Location: Remote, India

Role Overview:

SourceFuse powers digital transformation for enterprises, leveraging cloud technologies to deliver innovative and scalable solutions. As we expand, we are seeking an experienced AWS Migration Leader to spearhead complex migration projects, helping our clients seamlessly transition to AWS.

About the Role:

As an AWS Migration Leader, you will oversee the migration of on-premises or cloud-hosted infrastructure and applications to AWS, utilizing a deep understanding of AWS services and migration best practices. This role involves strategic planning, design, and execution of cloud migration initiatives, ensuring solutions are scalable, secure, and optimized for performance and cost.

Key Responsibilities:

• Experience required – 8+ years

• Assessment and Analysis: Conduct in-depth evaluations of existing infrastructures to determine their cloud readiness, analyzing technical dependencies, performance bottlenecks, and security needs.
• Migration Strategy Development: Develop comprehensive migration strategies that align with organizational goals, utilizing the AWS Migration Acceleration Program (MAP) for support and resources.
• Architecture Design: Design resilient and scalable cloud solutions, employing AWS services such as AWS Migration Hub, AWS Migration Evaluator, AWS Application Discovery Service, and AWS DataSync.
• Implementation and Execution: Lead migration projects from inception to completion, ensuring alignment with architectural designs and business objectives.
• Optimization and Cost Management: Implement AWS Optimization and Licensing Assessment (OLA) to optimize resource utilization and manage costs effectively.
• Risk Management and Compliance: Address potential risks associated with cloud migration and ensure compliance with regulatory standards and AWS security practices.
• Knowledge Sharing and Training: Facilitate a culture of continuous learning and improvement by sharing knowledge on AWS migration strategies and tools, conducting workshops, and developing training materials.

Role Requirements:

• Expertise in AWS Migration Tools: In-depth knowledge of tools like AWS Migration Hub, AWS Application Discovery Service, AWS DataSync, and AWS Elastic Disaster Recovery and so on.
• AWS Migration Acceleration Program (MAP): Experience leveraging MAP to facilitate faster and more reliable cloud migrations.
• Optimization Skills: Familiarity with conducting AWS Optimization and Licensing Assessments to ensure cost-effective cloud solutions.

Basic Qualifications:

• Extensive experience in a cloud architecture or migration specialist role, with a focus on AWS.
• Strong project management skills and ability to lead cross-functional teams.
• Proficient in designing high-availability systems on AWS.
• Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications:

• AWS Solutions Architect Professional or SysOps Administrator certifications.
• Proven ability in using AWS core services for complex migrations.
• Experience with DevOps tools and methodologies.
• Background in compliance and risk management within cloud environments.

Job Information:

Work Experience: 5+ years
Industry: IT Services
Job Type: FULL TIME
Location: Noida

Overview:

Looking for a highly skilled and motivated professional to lead operational analytics. You will collaborate with cross-functional teams to identify business objectives, define project goals, and ensure the successful execution of data science projects. Additionally, you will provide guidance and mentorship to the data science team, ensuring the continuous growth and improvement of their skills.

Qualification:

B.Tech/M. Tech (CS/IT/Data Analytics)

Roles & Responsibilities:

• Lead and manage a team of data scientists, providing guidance, mentorship, and support in their day-to-day activities.
• Collaborate with stakeholders to understand business objectives and define project goals for data science initiatives.
• Design and implement data science strategies and solutions to address complex business problems.
• Oversee the development and implementation of predictive models, algorithms, and statistical analysis techniques.
• Stay up-to-date with the latest advancements and trends in data science and incorporate them into the team’s practices.
• Communicate and present findings, insights, and recommendations to both technical and non-technical stakeholders.
• Collaborate with other teams, such as engineering and product management, to ensure successful integration and deployment of data science solutions.
• Foster a culture of innovation, collaboration, and continuous learning within the data science team.
• Hands on experience in building business analytics dash boards, regression analysis.
• Drive AI / ML using vision analytics programs.

Skills & Abilities:

• Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, or a related field.
• Proven experience in a data science role, with at least 2 years of experience in managing a team of data scientists.
• Strong proficiency in AWS Glue jobs, AWS QuickSight, Python Scripting, SQL, Big Data Analytics, Warehousing, Machine Learning and Computer Vision.
• Expertise in statistical modeling, machine learning algorithms, and data visualization techniques.
• Solid understanding of data manipulation, feature engineering, and data preprocessing techniques.
• Excellent problem-solving and analytical skills, with the ability to translate business requirements into data science solutions.
• Strong communication and presentation skills, with the ability to effectively convey complex findings to both technical and non-technical stakeholders.
• Experience working in Agile or Scrum methodologies is preferred.
• Proven ability to lead and mentor a team, fostering a collaborative and high-performance environment.

Key Competencies:

• Good communication and presentation skills.
• Ability to multitask and communicate with product owners.
• Problem solving skills.
• Design Thinking.
• Have passion for Design & Technology.
• Should have a “can do” attitude.

Job Information:

Work Experience: 5+ years
Industry: IT Services
Job Type: FULL TIME
Location: Remote (India Only)

Overview:

We need one senior java backend developer with an experience of 5+ years minimum and good architectural skills and AWS knowledge. We are looking for someone familiar with SOLID principles for software design. Should have good knowledge of important Java Design Patterns, such as Singleton, Factory, Template, and Strategy, and the ability to use them during software development. Must follow secure coding standards.

Key Roles & Responsibilities:

• Develop, test, and maintain high-quality software using Java, Spring/Spring Boot, JUnit Jupiter, and other relevant technologies
• Collaborate with cross-functional teams to define, design, and ship new features
• Ensure code quality and security by adhering to best practices and guidelines
• Participate in code reviews and provide constructive feedback to peers
• Troubleshoot and resolve software defects and technical issues
• Stay up-to-date with industry trends and advancements in Java development
• Contribute to the continuous improvement of software development processes and methodologies

Must Have:

• Strong hands-on skills in Java, with knowledge of Java 8 or later versions
• Proficiency in Spring/Spring Boot for application development
• Knowledge of Hibernate/JPA and Microservices
• Strong experience with databases, including RDBMS (MySQL, Postgresql)
• Strong experience in AWS with cloud native technologies like EKS, OpenSearch, Prometheus, Grafana, etc
• Strong understanding of Git and any other sub version control system
• Knowledge of build tools like Gradle or Maven
• Understanding of CI-CD using Jenkins
• Knowledge of application security, authentication & authorization
• Strong knowledge of REST API standards and conventions
• Experience with code profiling for identifying and fixing memory leaks and performance bottlenecks
• Good architectural acumen and understanding

Good to Have:

• Experience with Kafka will be a big advantage
• Experience in telecom domain
• Experience with SaaS application development, multi-tenancy, data isolation models in SaaS products, etc
• Experience with Cloud native technologies like Kubernetes, prometheus, grafana, ELK stack, open telemetry
• Experience in writing unit test cases using Junit Jupiter
• Experience with cost optimization on AWS will be a plus
• Knowledge of dockers and containers
• Database migrations with Flyway or Liquibase
• Experience in migrating on-premise applications to AWS