India Openings with
SourceFuse

Job Information:

Work Experience: 7-10 Years
Industry: IT Services
Job Type: FULL TIME
Location: Noida

Overview:

We are seeking an experienced Lead Market Researcher to spearhead our account-based research efforts at SourceFuse. The goal is to bolster our account-based sales function. The ideal candidate will have a deep understanding of the IT services landscape and a proven track record in account-focused research. Your insights will guide our sales strategies, enabling us to target and tailor our offerings more effectively and cultivate deeper client relationships.

Key Responsibilities:

Team Building & Leadership: 

Assemble, train, and lead a high-performance market research team dedicated to account-based research. 

Research Strategy Development: 

Design a comprehensive research plan to delve into target accounts, understanding their needs, challenges, and potential areas of opportunity for SourceFuse services. 

Data Collection & Analysis: 

Oversee the gathering of quantitative and qualitative data from various sources, ensuring its accuracy and relevance. 

Account Profiling: 

Construct detailed profiles of target clients, highlighting their IT infrastructure, potential pain points, and areas where SourceFuse can offer unique solutions. 

Sales Strategy Collaboration: 

Work closely with the sales team at SourceFuse to convert research insights into actionable sales strategies and pitches. 

Tools & Technology: 

Identify, recommend, and implement the best research tools and technologies to enhance efficiency and accuracy. 

Reporting: 

Present regular updates and reports to senior management at SourceFuse, detailing research findings and recommendations. 

Industry Trends: 

Stay updated with the latest in the IT services industry, ensuring our research methodologies remain current and competitive.

Stakeholder Collaboration: 

Coordinate with marketing, sales, and other relevant departments at SourceFuse to ensure alignment in strategy and messaging.

Qualifications:

• Bachelor’s degree in Marketing, Business, IT, or a related field. Master’s degree preferred
• 7-10 years of experience in market research, with a focus on account-based research
• Proven experience in leading and mentoring a team
• Strong analytical and data interpretation skills
• Proficiency in research tools and software
• Exceptional communication skills, both written and verbal
• Knowledge of the global IT services market and key industry players

Job Information:

Work Experience: 5+ Years
Industry: IT Services
Job Type: FULL TIME
Location: Noida

Overview:

Seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects. This role is responsible for supporting managed services & application/product support for IoT projects.

Duties & Responsibilities:

• Investigate the issue and Provide Resolution (where is the issue – device/connectivity/platform/application layer).
• Application & Platform Performance Monitoring : Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools.
• Recreate and verify complex performance and environmental issues with full access to the production environment.
• To identify, troubleshoot and solve incidents within SLA timelines.
• Log Analysis of the issues reported.
• Update tickets recent status and progress on ticketing tool.
• Raise a bug for issue in application functionality where a code fix might be needed.
• Triaging of Mobile App issues on both Play Store & App Store.
• Web App issues.
• Platform(AWS) issues.
• Proposing solution to recurring incidents.
• Proposing some new enhancements in existing solution.
• Service Mgmt. Reporting – Status Tracking & Reporting.
• Continuous Service Improvement – Process Management & Improvement.
• Managing the Production AWS platform & applications deployed along with the E2E monitoring of systems and data flow.
• Incident Management.
• Problem Management.
• Change Management.
• Risk Management & Knowledge Management.

Education & Area of Expertise:

Mandatory:

• Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline; 
• 5+ years of experience in L2 of managed services / application(mobile or web) support 
• 1+ years of experience in the Smart/Connected Products & IoT workflow.

Hands on experience in:

• Mobile OR Web App issues troubleshooting.
• AWS platform or certified in AWS(Solution Architect/SysOps).
• Server-less/headless architecture.
• Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT.
• Linux.
• NoSQL Database(Dynamo DB preferred).
• Trouble ticketing tools(Jira Software & Jira Service Desk preferred).
• Ability to differentiate between application & platform issues and proven track record of taking them to closure.

Preferred:

• Hands on experience on New Relic and AWS Cloudwatch tools.
• Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage.
• ITIL certification.
• Experience in AWS Cloud IoT Core platform.
• L3 Support experience in addition to L2.

Skill & Abilities:

• Willingness to work in a 24X7 shifts environment.
• Flexible to take short term travels on a short notice to facilitate the field trails & soft launch of products.
• Excellent troubleshooting & analytical skills.
• Highly customer-focused and always eager to find a way to enhance customer experience.
• Able to pinpoint business needs and deliver innovative solutions.
• Can-do positive attitude, always looking to accelerate development. 
• Self-driven & committed to high standards of performance and demonstrate personal ownership for getting the job done. 
• Innovative and entrepreneurial attitude; stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand and utilize new technologies. 
• Excellent verbal & written communication skills.

Job Information:

Work Experience: 7+ Years
Industry: IT Services
Job Type: FULL TIME
Location: Mohali/Noida/Bengaluru

Job Requirements:

SourceFuse is transforming the way today’s most successful companies develop breakthrough roadmaps leveraging Cloud-Based Technologies to boost efficiency, ensure compliance, deliver actionable insights and lower cost of total ownership. 

SourceFuse is looking for an experienced full stack C#/React engineer to join our team for our cloud based .NET modernization practice.

Essential Duties & Responsibilities:

• Key contributor to microservice development in C# using SOLID, Clean, and functional concepts.
• Development of containerized and serverless C# applications.
• Schema development for microservice databases.
• Creating message consumers/producers in C#.
• Key contributor to micro-frontend development in TypeScript and React.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Thorough understanding of React.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of EcmaScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Knowledge of isomorphic React is a plus.
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements.
• A knack for benchmarking and optimization.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hands-on experience with core AWS Service – API GW, ECS Fargate, S3, etc. 
• Hands-on experience with React.
• Understanding of data security principles.
• Strong analytical and problem-solving aptitude skills.
• Strong understanding of SOLID design principles and reactive architectures.
• Able to evaluate/analyze business needs and current technical assets/data to develop and implement solutions and strategy.
• Ability to interact and communicate effectively with stakeholders, end users, and business subject matter experts.
• Excellent interpersonal, communication, and teamwork skills.
• Excellent problem solving and decision-making skills.
• Knowledge of front and back-end technologies.
• Ability to work as a team player and collaborate with cross-functional teams.

Education & Experience:

• 7+ yrs of C# or TypeScript development.
• Experience building and deploying containerized solutions to AWS.
• Experience and ambition to work in a global setting.