Your AWS environment, managed by AI –
24×7, SLA-backed, & built to scale.
AI-powered AWS managed services with 24×7 operations, autonomous incident management via NYX, and enterprise-grade support.
Managed services that operate at the speed & intelligence of AI.
Traditional managed services rely on engineers manually monitoring dashboards, triaging alerts, and reacting after incidents occur. SourceFuse operates differently.
NYX, SourceFuse’s proprietary AIOps agent, is embedded into every managed services engagement, autonomously filtering alert noise, correlating logs and metrics, identifying root causes, and accelerating remediation before incidents escalate.
Every engagement also includes AWS Partner-Led Enterprise Support (PLES), giving customers a dedicated TAM, 15-minute P1 response times, and AWS Enterprise Support capabilities under a single operational retainer.
RUN 
A fully managed AWS environment, proactively monitored, continuously optimized, AI-assisted, and backed by AWS Enterprise Support, so your teams can focus on innovation instead of infrastructure firefighting.
Built for measurable
business impact.
99.99%
Availability across managed cloud environments
60%
Cloud cost reduction achieved through
FinOps optimization
38 → 99%
Compliance Score Lift
MTTR: Hours → Minutes
AI-Driven Incident Resolution
9.5/10
Average CSAT since 2021
*Disclaimer: Metrics are based on measured outcomes from SourceFuse customer engagements. Results may vary depending on project scope, complexity, environment, and client-specific requirements.
Comprehensive managed services for modern AWS environments.
From AI-powered cloud operations and enterprise support to managed AI systems and continuous compliance, SourceFuse delivers operational ownership across your entire AWS ecosystem.
End-to-end AWS operations. 24×7. SLA-backed.
SourceFuse takes full ownership of your AWS environment through an AI-augmented managed services model. Powered by NYX, our proprietary AIOps platform, every engagement includes intelligent incident triage, proactive monitoring, and faster root cause analysis to reduce operational overhead and improve uptime.
- 99.99% SLA-driven availability across managed environments
- Faster incident resolution through AI-powered operations and automated RCA
- Predictable cloud spend with continuous FinOps optimization built in
AWS Enterprise Support. Included. No extra contract.
As an AWS-approved PLES provider, SourceFuse combines AWS Enterprise Support with hands-on managed operations under a single engagement. Clients gain access to a dedicated TAM, proactive monitoring, and operational support, without the complexity and cost of managing separate AWS support contracts.
- 20–40% cost savings compared to direct AWS Enterprise Support
- Dedicated TAM with deep knowledge of your environment and architecture
- One engagement covering operations, support, optimization, and governance
Your AI systems, continuously managed and optimized.
SourceFuse helps organizations continuously manage, monitor, and optimize production AI systems across performance, reliability, governance, and cost. From model drift monitoring to token usage optimization and knowledge base management, we ensure AI systems remain accurate, secure, and scalable over time.
- Reliable AI agents with continuous monitoring and performance optimization
- Controlled inference costs with visibility into token usage and ROI
- Ongoing governance, guardrails, and operational support for production AI systems
Continuous compliance. Audit-ready. Enterprise-grade security.
Using AWS-native security tooling, Control Tower governance, and continuous posture monitoring, SourceFuse helps organizations strengthen security, maintain compliance readiness, and reduce operational risk across regulated environments.
- Compliance improvement from 38% → 99% across regulated AWS environments
- Continuous monitoring aligned to frameworks like HIPAA, PCI DSS, ISO 27001, and RBI
- Audit-ready governance, evidence collection, and security operations built in
powered by
AWS-native infrastructure.
AI-augmented operations.
20+ years of delivery.
SourceFuse combines AWS-native tooling, AI-powered operational intelligence, and enterprise-grade delivery processes to manage modern cloud environments at scale. From autonomous incident management and observability to governance, security, and infrastructure automation, every engagement is built for reliability, visibility, and continuous optimization.
AIOps Agent NYX — AIOps Agent
NYX autonomously filters alerts, correlates logs and metrics, performs root cause analysis, and accelerates incident resolution across managed AWS environments with AI-driven operational intelligence.
Bedrock Amazon Bedrock
Amazon Bedrock powers NYX’s AI capabilities, enabling natural language RCA, intelligent workflow automation, operational reasoning, and knowledge enrichment across cloud operations and managed services.
CloudWatch AWS CloudWatch
AWS CloudWatch delivers centralized observability through real-time metrics, logs, alarms, dashboards, and proactive monitoring across infrastructure, applications, and cloud services.
Control Tower AWS Control Tower
AWS Control Tower enables secure multi-account governance with Landing Zones, guardrails, SCPs, and automated account provisioning for enterprise-scale AWS environments.
Systems Manager AWS Systems Manager (SSM)
AWS Systems Manager automates patching, configuration management, operational runbooks, and infrastructure maintenance across managed cloud resources and environments.
Security Hub + GuardDuty AWS Security Hub + GuardDuty
AWS Security Hub and GuardDuty provide continuous threat detection, security posture monitoring, vulnerability visibility, and real-time security operations across AWS environments.
Service Desk Jira Service Desk
Jira Service Desk supports ITIL-aligned incident, problem, and change management with SLA tracking, operational workflows, reporting, and escalation management.
Infrastructure as Code (IaC) Terraform / Infrastructure as Code (IaC)
Terraform and IaC practices enable automated infrastructure provisioning, configuration consistency, GitOps workflows, and auditable cloud environment management at scale.
Services Competency DevOps Services Competency
SourceFuse’s AWS DevOps Services Competency validates expertise in CI/CD automation, infrastructure operations, deployment pipelines, and cloud operational tooling.
MSP Validation MSP Validation
The AWS MSP Validation recognizes SourceFuse’s capability in delivering scalable, secure, automated, and next-generation AWS managed services.
Programme Well-Architected Programme
The AWS Well-Architected Programme helps continuously optimize cloud environments across security, reliability, operational excellence, performance efficiency, and cost management.
customer stories
Proven outcomes across complex, business-critical environments.
From healthcare and banking to telecommunications, SourceFuse helps organizations modernize operations, strengthen governance, reduce cloud costs, and maintain reliable AWS environments at scale.
Banking & Financial Services - India Situation
A rapidly growing digital bank struggled with fragmented AWS governance, low compliance visibility, oversized infrastructure, and inconsistent cost management across multiple AWS accounts.
Outcome
- 38% → 99% compliance improvement across RBI and CIS benchmarks
- 30%+ reduction in AWS compute costs through optimization and governance
- 6 → 53 well-governed AWS accounts with 100% automated onboarding
Use Case
Security & Compliance Advisory
Education & Career Readiness - USA Situation
The Jacksonville University needed a scalable digital platform to guide students toward career and education pathways.
Outcome
- Cloud-native student pathways platform launched
- Improved student engagement and accessibility
- Scalable education infrastructure implemented
- Personalized learning journeys enabled
Use Case
Cloud Managed Services
Advertising & Media Technology - USA Situation
BluHorn needed a scalable media planning platform to simplify campaign management and reporting workflows.
Outcome
- Cloud-native media platform modernized
- Faster campaign planning workflows enabled
- Improved reporting and visibility achieved
- Scalable SaaS infrastructure established
Use Case
Managed Cloud Services
Healthcare Transportation - USA Situation
OneCall needed a patient transportation platform to improve ride coordination and healthcare accessibility.
Outcome
- Patient transportation workflows digitized
- Faster ride coordination and scheduling
- Improved patient service accessibility
- Scalable healthcare mobility platform launched
Use Case
Managed Cloud Services
Ready to hand over the operational burden?
Start with an MSP assessment. We’ll review your AWS environment, identify operational risks and cost inefficiencies, and recommend a managed services model aligned to your workloads and SLA requirements.